Returns & Refunds

If you鸿运彩软件下载 wish to return you鸿运彩软件下载r purchase you鸿运彩软件下载 can do so in its original condition & packaging within 14 days of the date you鸿运彩软件下载 received it. We will offer an exchange or a full refund for the price you鸿运彩软件下载 paid for the item.

To enable us to refund you鸿运彩软件下载r purchase efficiently please enclose a covering note with you鸿运彩软件下载r item stating the following:

  • Why it is being returned
  • If you鸿运彩软件下载 want a refund or exchange
  • The name the purchase was made in (鸿运彩软件下载 Name and Contact Name)
  • Your email address and/or telephone number.
  • Date the purchase was made
  • Your invoice number 

Unless the item is faulty or damaged, the customer is responsible for the cost of the return shipping. We are able to arrange this & deduct the cost from you鸿运彩软件下载r refund.

Exchange

If you鸿运彩软件下载 wish to exchange you鸿运彩软件下载r purchase for another item you鸿运彩软件下载 can do so in its original condition & packaging within 14 days of the date you鸿运彩软件下载 received it.

To enable us to exchange you鸿运彩软件下载r purchase efficiently please enclose a covering note with you鸿运彩软件下载r item stating the following:

  • Why it is being exchanged
  • What you鸿运彩软件下载 want to exchange it for
  • The name the purchase was made in (鸿运彩软件下载 Name and Contact Name)
  • Your email address and/or telephone number.
  • Date the purchase was made
  • Your invoice number

If there is an extra charge we will contact you鸿运彩软件下载 to arrange payment.

If there is a partial refund we will contact you鸿运彩软件下载 to arrange this.

Unless the item to be exchanged is faulty or damaged, the customer is responsible for the cost of the return shipping and shipping of the replacement item.

Faulty / Damaged Items

In the unlikely event that you鸿运彩软件下载r product arrived damaged or faulty please contact鸿运彩软件下载.

Please also see our Warranty Guide for further details regarding faulty goods.

If you鸿运彩软件下载r item is delivered damaged please contact鸿运彩软件下载 immediately. If this is noticed before signing for the item, do not accept the delivery from the courier. If you鸿运彩软件下载 have the facility, some photographs of the damage upon immediately noticing are helpful.